Privacy Policy

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Gender
• Cookies and Usage Data

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Vokaaly's public message boards or communication services, this information may be collected and used by others.

We do not collect any personal information about you unless you voluntarily provide it to us. We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us, fulfilling contractual obligations, and based on our legitimate interests or your consent where required. We also may gather additional personal or non-personal information in the future.

Vokaaly collects and uses your personal information to operate its website(s), deliver the services you have requested, manage your account, process transactions, and improve our services. Vokaaly may also use your personally identifiable information, where permitted, to inform you of other products or services available from Vokaaly and its affiliates, based on your consent or our legitimate interest.

Vokaaly does not sell, rent or lease its customer lists to third parties. Vokaaly may share data with trusted partners (data processors) to help perform statistical analysis, send you email or postal mail, provide customer support, process payments, or provide infrastructure services. Examples include:

• Amazon AWS (Data Storage, backup, and security)
• Stripe (Invoice, Billing, Payments processing)

All such third parties are contractually prohibited from using your personal information except to provide these services to Vokaaly, and they are required to maintain the confidentiality and security of your information in accordance with applicable data protection laws.

Vokaaly may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) comply with a legal obligation, including specific court orders as mandated by laws such as the Brazilian Internet Civil Framework (Marco Civil da Internet); (b) protect and defend the rights or property of Vokaaly; (c) prevent or investigate possible wrongdoing; or (d) act under exigent circumstances to protect the personal safety of users, or the public.

Information about your computer hardware and software may be automatically collected by Vokaaly. This information can include: your IP address, browser type, device type, operating system, domain names, access times, pages viewed, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, to provide general statistics, and for security purposes.

The Vokaaly website may use “cookies” and similar tracking technologies to help you personalize your online experience and track activity on our Service. The purpose of a cookie is to tell the Web server that you have returned to a specific page, simplifying the process of recording your personal information, such as login or preference settings.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Vokaaly services or websites you visit. We may also use other tracking technologies like beacons, tags, and scripts to collect and track information.

Vokaaly takes reasonable measures to secure your personal information from unauthorized access, use, or disclosure. Vokaaly uses SSL Protocol for securing data transmission. When personal information (such as a credit card number) is transmitted for payment processing, it is protected through the use of encryption (typically handled by our payment processors).

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your personal information, you acknowledge that security and privacy limitations are inherent to the Internet and cannot be guaranteed.

Depending on your location and applicable law, you may have certain rights regarding your personal data. Residents of Brazil, under the LGPD, have rights including:

• Confirmation of the existence of processing;
• Access to the data;
• Correction of incomplete, inaccurate or outdated data;
• Deletion of unnecessary data or data processed in noncompliance;
• Portability of the data to another service or product provider;
• Revocation of consent.

To exercise these rights, please contact us using the information in Section 10. We may need to verify your identity before responding to your request.

Our Service is not intended for individuals under the age of 18 ("Minors"). Vokaaly does not knowingly collect personally identifiable information from children under 16. If we become aware that we have collected Personal Data from children without verification of parental consent (where required), we take steps to remove that information from our servers immediately. If you are a parent or guardian and you are aware that your child has provided us with Personal Data without your consent, please contact us.

Vokaaly reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating the "Last Updated" date. Your continued use of the Site after such modifications will constitute your acknowledgment and agreement to be bound by that Policy.

If you have questions about this Privacy Policy, please contact us at support@vokaaly.com